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  2. Decision support system - Wikipedia

    en.wikipedia.org/wiki/Decision_support_system

    A decision support system (DSS) is an information system that supports business or organizational decision-making activities. DSSs serve the management, operations and planning levels of an organization (usually mid and higher management) and help people make decisions about problems that may be rapidly changing and not easily specified in advance—i.e., unstructured and semi-structured ...

  3. Service-oriented architecture - Wikipedia

    en.wikipedia.org/wiki/Service-oriented_architecture

    In software engineering, service-oriented architecture (SOA) is an architectural style that focuses on discrete services instead of a monolithic design. [1]

  4. Sukhoi Su-35 - Wikipedia

    en.wikipedia.org/wiki/Sukhoi_Su-35

    The Sukhoi Su-35 (Russian: Сухой Су-35; NATO reporting name: Flanker-E/M) is the designation for two improved derivatives of the Su-27 air-defence fighter. They are single-seat, twin-engine, supermaneuverable air superiority fighters, designed by the Sukhoi Design Bureau and built by Sukhoi.

  5. SMS - Wikipedia

    en.wikipedia.org/wiki/SMS

    The first commercially sold SMS service was offered to consumers, as a person-to-person text messaging service by Radiolinja (now part of Elisa) in Finland in 1993. Most early GSM mobile phone handsets did not support the ability to send SMS text messages, and Nokia was the only handset manufacturer whose total GSM phone line in 1993 supported ...

  6. Advanced trauma life support - Wikipedia

    en.wikipedia.org/wiki/Advanced_trauma_life_support

    Advanced trauma life support (ATLS) is a training program for medical providers in the management of acute trauma cases, developed by the American College of Surgeons. Similar programs exist for immediate care providers such as paramedics.

  7. Customer value proposition - Wikipedia

    en.wikipedia.org/wiki/Customer_value_proposition

    Gaining a customer's attention and approval will help build sales faster and more profitably, as well as work to increase market share. [2] Understanding customer needs is important because it helps promote the product. A brand is the perception of a product, service or company that is designed to stay in the minds of targeted consumers ...

  8. Service-orientation - Wikipedia

    en.wikipedia.org/wiki/Service-orientation

    Allen's book defines seven Service-Oriented Viewpoints (labelled SOV7): Allen, Paul (2006). Service Orientation Winning Strategies and Best Practices. Cambridge University Press. ISBN 978-0521843362. Transparence Smoothness of customer's experience in using the service. Customer fit Ability to tailor offerings to variations in customer needs.

  9. Etsy - Wikipedia

    en.wikipedia.org/wiki/Etsy

    The site's technology, customer support, marketing, PR, business, and communications teams operate out of this office. Etsy Labs has a workspace that provides equipment and donated materials, where members gather to make items, take and teach workshops, and attend special events. [31] Etsy also has an office in Berlin. [32]