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Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
An expansion of the 400 Bad Request response code, used when a client certificate is required but not provided. 497 HTTP Request Sent to HTTPS Port. An expansion of the 400 Bad Request response code, used when the client has made a HTTP request to a port listening for HTTPS requests. 499 Client Closed Request.
Fix sending and receiving issues with third-party email apps. If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
X.2.XXX Mailbox Status. X.3.XXX Mail System Status. X.4.XXX Network and Routing Status. X.5.XXX Mail Delivery Protocol Status. X.6.XXX Message Content or Media Status. X.7.XXX Security or Policy Status. The meaning of the "detail" field depends on the class and the subject, and are listed in RFC 3463 and RFC 5248 .
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While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to fix problems with sending mail.