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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representative Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues. The perception of success of the customer service interactions is dependent on ...

  4. Chief customer officer - Wikipedia

    en.wikipedia.org/wiki/Chief_customer_officer

    A chief customer officer (CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact.

  5. Account executive - Wikipedia

    en.wikipedia.org/wiki/Account_executive

    Account executive is a role in sales, advertising, marketing, and finance involving intimate understanding of a client company's objectives and products and a professional capability to provide effective advice toward creation of successful promotional activities and strategies. [1] The account executive (AE) directly works with, and provides ...

  6. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    Customer engineer A customer engineer (CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.

  7. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [1][2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.

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