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  2. Layoffs, abusive calls, and AI fears: Inside the front lines ...

    www.aol.com/finance/layoffs-abusive-calls-ai...

    At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  4. Flight delayed or canceled? How to get ahead of the issue ...

    www.aol.com/flight-delayed-canceled-ahead-issue...

    1⃣ Immediately research alternative flights. 2⃣Be your own advocate. 3⃣Keep searching since availability changes frequently. 4⃣Use your status to leverage better benefits. 5⃣Most ...

  5. Fortune 500 CEOs can’t stop thinking about AI—even if they ...

    www.aol.com/finance/fortune-500-ceos-t-stop...

    When we asked where their companies were finding the most productive uses for generative AI, 44% chose “customer service and interaction,” and an identical percentage chose “finance and back ...

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    A DMV clerk helps a customer with paperwork. Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services.

  7. Product management - Wikipedia

    en.wikipedia.org/wiki/Product_management

    Product management is the business process of planning, developing, launching, and managing a product or service. It includes the entire lifecycle of a product, from ideation to development to go to market.