QEEQ CAR RENTAL REVIEWS

Quite a disorderly queue at the counter which was very busy.

Everything was great!

Simple booking process, good filters to find the suitable car at the lowest price. Thank you for your business!

Great company. Staff were friendly and efficient.

Great prices, easy to search.

Staff at Toulouse pick up were great.

Avis was very nice

Thanks for an amazing app experience

希望したものとは違ったが、同等の車が用意されており、とても満足した。

安心して、海外で簡単に車が借りられてよかった。

The guy on the desk at Goldcar was possibly the rudest person I have ever dealt with. He definitely shouldn’t work in customer service. He was very put out we had our own Insurance and therefore did not require his. If goldcar and up as an option in qeeq again I would not book.

Qeeq service and information are excellent.

Counter staff were shocking communicators

There was rubbish remaining in the loadspace of the vehicle when we collected the car at Miami. We also had no positive outcome re the lost item we reported after our first hire.

See description of QEEQ, as both as bad as each other.

The counter staff was good, did not try to sell additional unnecesssary insurance. Prompt service, car was ready. I did not get the car though. I booked an estate but got a small-medium SUV. Not sure if its an upgrade. In any case the most important to us was the luggage space. Thankfully we were able to just about squeeze ours in. I specifically booked an estate for the purpose of the luggage space.

I am happy with the level of engagement even after booking. I was reminded 9f my booking, pick up and drop off process and locations. All very clear and makes it feel like I am not left on my own after the booking.

First car offered wasn’t suitable. It was changed for something like what was ordered.

I was extremely tired when picking up car that I paid for. The operator in SFO was pleasant but bamboozled me with an upgrade which I apparently did to an extra cost of some $1500. The car was great because of the "in car directions" but I thought is was far too expensive considering I had already paid over £950 in the UK for the car which I thought would be the total cost. Totally unaware of drop-off charges because it was dropped off in a different state

Totally unaware of what Qeeq did?

awesome service very professional and the whole process was very smooth international license was required thiugh

they never disappoint

The car did exceed my expectations, really good for our purposes. There was damage to the bonnet of the car that had not been reported and had I not noticed it I could have been held liable hence I have marked down the condition of the car. As there were 2 off us in the car it should have had 2 hi- visibility vests. It’s law in France that every person in the car has a vest in case of an issue. There was only one but when asked for we were supplied with one after 10 minutes or so. None of the staff seemed to know about this requirement. Other than that, very happy and would rent here again.

We were upgraded when we picked the car up. We had to change the car due to a nail in the tyre. It took a bit of doing and it was sorted.

Booking was easy. The price dropped by £3 all went well

Hey with free upgrade

Happy with prices

新しい車で清潔感があり凄く楽しいドライブができました

価格を抑えた車を、台北駅周辺で借りられればもっと便利と思う

子供が3人ゆったり乗れる車を手配してもらいました。最初に廃車された車は、後部座席にカビが生えていました。しかし、すぐ交換してもらいました。車を使用中にメンテナンスランプが点灯し、確認のため店舗へ電話するも録音音声が流れるだけで、全く担当者に繋がらない電話番号でした。旅行中のトラブル時にすぐに担当者と連絡がとれる電話番号を用意してほしいです。カスタマーサービスのシステムが十分でない会社です。

トラブルで連絡した時もすぐ連絡がついて、良かった。ただ、お金がかかるのに国際電話で何度も意味のない進捗確認の連絡を入れてきたことが不満です。「直接店舗へ連絡しろ」と言われましたが、連絡がつかないためQEEQに連絡しているのに、同じ内容を担当者をかえて時間をおいて何度も話してくることに不満を覚えました。

The Jeep was a bargain and a great vehicle. But Budget kept billing my card an extra $1,500. Yep, they just charged it to the card 4 times throughout the booking, so around $6k in total which was all a mistake by Budget. So far two of them have been refunded, still chasing for the other two to be refunded. All up about 3hrs of my life spent on phone calls plus the hassle of my card going over it’s limited while waiting for these charges to get get reversed.

Great deals and a simple, clear booking plan process. I’ve referred a bunch of mates their way!