“Fine …
Still bummed I didn’t get the Fiat I had reserved”
About Rental Plus:7.0/10
I was looking forward renting a Fiat 500 that I booked , Instead I got a Ford .
The car was fine , but the right front tire kept telling me on the dashboard that was low on air so I had to keep putting air in it …. Was annoying .
Great service. The car was huge. The outside of the car was a little dirty but the inside was clean. The staff at Thrifty went above and beyond on our return they dropped us to the main airport as we have 3 kids and a car full of luggage. Very helpful.
Everything went very well except longer than normal amount of time at pickup. Computers were being problematic but Alex was very helpful and made sure my troop went well.
The thrifty receptionist at MIA airport told me that I could get a refund for the unused fuel if I pre-pay the fuel. So I ordered it. I returned the car with almost full tank and they didn’t issue the refund. And they told me it’s not refundable. It is a complete fraud! I was cheated almost $75!
Staff were efficient. Not overly warm and engaging. Just perfunctory.
The vehicle while well equipped and ran well, was not washed and quite dirty inside. Surprising for Avis who normally represent a quality experience.
About QEEQ:10.0/10
No issues with the QEEQ experience.
I have now booked several times and happy with the platform.
Na devolução do carro foi feito uma vistoria minuciosa e apontado um dano na roda do carro... um risco...
Informei que na retirada o carro foi apenas entregue e não tem como garantir que o dano já estava, pois o funcionário só mandou vistoriar sem mostrar os danos do carro na tela do Tablet ou apontando visualmente, até achei que o carro estava ok.
Qdo retirei o carro não fizeram uma vistoria comigo apenas pediram meu visto e entregaram as chaves.
Se eu soubesse que tinha que olhar até um risco na roda do pneu com certeza eu faria
Estão me cobrando 250 euros
Já ligou um funcionário da qeeq no meu celular em inglês e falou com o atendente aqui da loja pedindo a versão deles.
A qeeq ficou de enviar um e-mail já que não entendo mtooo inglês e até o momento nada.
Estou me retirando da loja sem assinar o contrato de devolução por desacordo no processo de retirada.
Fui informada verbalmente será descontado do caução o valor de 250 euros.
No aguardo
“Good unassuming rental experience from Budget thru QEEQ at Chicago Midway Airport”
About Budget:9.0/10
The car was decent and ran well. It had advanced safety features such as all around cameras and adaptive cruise control. No real issues with this rental or the customer service interactions.
About QEEQ:10.0/10
The booking platform worked well as usual, I did receive two price drop refunds so appreciate QEEQs follow through in that regard.
Collection took over 40 minutes, which I wasn't expecting. Includes a DVLA and credit check, again I wasn't expecting as it was a business booking. Car wasn't ready at the time I booked for (had to wait 20 minutes for another car to be cleaned). The car I was given was a Peugeot 2008 with 60k miles and loads of scratches/dents/interior stains, so it had seen better days. Another customer was complaining about their car at the same time, and the counter staff weren't very professional about it, and honestly I didn't have time to complain. Drop off was quick and smooth for me, but overall I wouldn't hire again from Europcar or this venue.
“I would encourage you to use someone other than Budget”
About Budget:7.0/10
Car hadn't been cleaned inside, but we were in a rush with 2 kids desperate for bed so had to take it. Be careful with Budget's charges after return - twice they have tried to charge for fuel and after back-and-forth showing receipts they refund it.
I have the feeling that because I didn't accepted any extras, that I ended up with the worst of the worst available car, even it was inside the same category booked. There were other car brands/models available on the category I booked, but I ended up with the keys of an AWFULL Kia Soul.
Fortunately the lady in the garage allow me to choose another car from a lower category.
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